In addition, since the prefix is actually a folder path, users might try putting a forward slash "/" at the end of the prefix, which may help indicate that the path ends in a folder. For instance, with Google's Gmail, the default is to use "" as the prefix, but users might try "" or "" as well. If the problem persists, users might try changing the case of the path prefix entry. Then go to the "Advanced" tab and change the field to the value given by the account provider. Go to Mail's preferences and in the "Accounts" section select the problematic account. When users have experimented with the prefix entry, some were able to fix the problem even though this has not been the case for others.Ĭhange the IMAP Path Prefix. In IMAP accounts, users have the option to specify their root folder for Mail accounts (also known as the "IMAP Path Prefix"), which isolates folders the mail program uses from others in the user's account on the email server.
Please read this article for more information: Email set up for Apple Mail. Once you've confirmed that your account settings are correct, let's check your outgoing settings. For more information, please read this article: Email setup for Apple Mail. Next, confirm that your email settings are configured correctly. Then re-open the application by clicking on the stamp icon in your dock. You can do this by either command-Q or click on Mail and selecting Quit. Not able to send emailįirst, close Mail.app completely.
Once in a while, your Mail.app (sometimes referred to as "Apple Mail" or "Mac Mail"), stops receiving new mail. If you want your previously sent emails to appear they must be dragged from Mail's local Sent folder to the Sent folder listed under your account. This will configure Mail to save new outgoing emails to the sent folder for your account.
#Apple mail app issues password
If this fails to resolve the issue, then you will need to reset the password for your email address within the (mt) AccountCenter, and provide Mail the new password. Most often, verifying your settings will resolve this issue.
Q: Mail will repeatedly ask for my password, how do I stop it?Ī: There are several issues that may cause this problem to arise.
#Apple mail app issues manual
However it is also good practice to perform manual backups, you can find detailed instructions about exporting a copy of your mailbox at.
#Apple mail app issues mac os x
Q: What's the best way to assure my emails in Mail are backed up?Ī: Mac OS X comes with a feature called Time Machine which will maintain backups of your entire machine including emails in Mail when configured properly. Please take a moment to review the Statement of Support. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple.
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